{"id":13,"date":"2024-02-11T12:53:34","date_gmt":"2024-02-11T11:53:34","guid":{"rendered":"https:\/\/keravi.fr\/?page_id=13"},"modified":"2024-02-11T12:53:36","modified_gmt":"2024-02-11T11:53:36","slug":"politique-retour","status":"publish","type":"page","link":"https:\/\/keravi.fr\/index.php\/politique-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Notre politique dure 30\u00a0jours. Si plus de 30\u00a0jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons malheureusement offrir ni remboursement ni \u00e9change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre inutilis\u00e9 et dans l\u2019\u00e9tat o\u00f9 vous l\u2019avez re\u00e7u. Il doit aussi \u00eatre dans son emballage d\u2019origine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le retour de certains types de marchandises n\u2019est pas autoris\u00e9. Ainsi, les denr\u00e9es p\u00e9rissables, telles que les aliments, les fleurs, les journaux ou les magazines, ne peuvent pas \u00eatre retourn\u00e9es. De m\u00eame, nous n\u2019acceptons pas les produits intimes ou sanitaires, les mati\u00e8res ou substances dangereuses, ni les liquides ou les gaz inflammables.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour compl\u00e9ter votre retour, nous exigeons un re\u00e7u ou une preuve d\u2019achat.<br>Ne retournez pas votre achat au fabricant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Une fois votre retour re\u00e7u et inspect\u00e9, nous vous adresserons un e-mail pour vous indiquer que nous avons re\u00e7u l\u2019article retourn\u00e9. Nous vous pr\u00e9ciserons \u00e9galement si votre remboursement est approuv\u00e9 ou refus\u00e9.<br>S\u2019il est approuv\u00e9, votre remboursement est alors trait\u00e9 et votre carte de cr\u00e9dit ou moyen de paiement initial se voit cr\u00e9dit\u00e9(e) automatiquement dans un d\u00e9lai de quelques jours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Remboursements retard\u00e9s ou manquants (le cas \u00e9ch\u00e9ant)<br>Si vous n\u2019avez pas encore re\u00e7u de remboursement, rev\u00e9rifiez d\u2019abord votre compte bancaire.<br>Puis contactez la soci\u00e9t\u00e9 \u00e9mettrice de votre carte de cr\u00e9dit, car il se peut que l\u2019affichage officiel de votre remboursement prenne un peu de temps.<br>Ensuite, contactez votre banque. L\u2019affichage d\u2019un remboursement est souvent pr\u00e9c\u00e9d\u00e9 d\u2019un d\u00e9lai de traitement.<br>Si vous avez effectu\u00e9 toutes ces d\u00e9marches et que vous n\u2019avez toujours pas re\u00e7u votre remboursement, contactez-nous \u00e0 l\u2019adresse suivante\u00a0: contact@keravi.fr.<br>Articles sold\u00e9s ou en promotion (le cas \u00e9ch\u00e9ant)<br>Seuls les articles \u00e0 prix normal sont remboursables. Malheureusement, les articles sold\u00e9s ou en promotion ne le sont pas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9changes (le cas \u00e9ch\u00e9ant)<br>Nous ne rempla\u00e7ons que les articles initialement d\u00e9fectueux ou endommag\u00e9s. Si vous devez remplacer le v\u00f4tre par le m\u00eame article, adressez-nous un e-mail \u00e0 contact@keravi.fr et envoyez votre article \u00e0\u00a0: 1 rue francois mitterrand, Luray, 28500, France.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les co\u00fbts d\u2019exp\u00e9dition li\u00e9s au retour de votre article sont \u00e0 votre charge. Ils ne sont pas remboursables. Si vous recevez un remboursement, le co\u00fbt d\u2019exp\u00e9dition du retour en sera d\u00e9duit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selon l\u2019endroit o\u00f9 vous vivez, le d\u00e9lai de r\u00e9ception de votre produit \u00e9chang\u00e9 peut varier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous exp\u00e9diez un article d\u2019une valeur sup\u00e9rieure \u00e0 75\u00a0\u20ac, nous vous recommandons d\u2019utiliser un service de suivi d\u2019exp\u00e9dition ou de faire assurer votre envoi. Nous ne garantissons pas que nous recevrons l\u2019article retourn\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Notre politique dure 30\u00a0jours. Si plus de 30\u00a0jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons malheureusement offrir ni remboursement ni \u00e9change. Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre inutilis\u00e9 et dans l\u2019\u00e9tat o\u00f9 vous l\u2019avez re\u00e7u. Il doit aussi \u00eatre dans son emballage d\u2019origine. Le retour de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de retour - Keravi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keravi.fr\/index.php\/politique-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour - Keravi\" \/>\n<meta property=\"og:description\" content=\"Notre politique dure 30\u00a0jours. Si plus de 30\u00a0jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons malheureusement offrir ni remboursement ni \u00e9change. Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre inutilis\u00e9 et dans l\u2019\u00e9tat o\u00f9 vous l\u2019avez re\u00e7u. Il doit aussi \u00eatre dans son emballage d\u2019origine. 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